coronavirus update


UPDATE: While our retailers will be open for business, a number of restrictions will apply to visiting Kenmore Village until 12noon on Thursday 15th of April 2021 in accordance with Queensland Health directives.

A mask must be worn within our Centre and when visiting all stores. It is also a requirement to carry a mask on your person while outside the Centre. Masks may only be removed when consuming food or drink in-Centre and you must be seated to do so.

As a member of the community our priority is to protect our retailers, employees, contractors, and the general public from the risks posed by illnesses and diseases.  Kenmore Village has developed an Epidemic/Pandemic Policy and Procedures document that has been communicated to our staff and retailers.

Kenmore Village follow the advice of the Australian health authorities and apply the highest standard of cleanliness and hygiene.  Kenmore Village have increased the routine cleaning of frequently touched hard surfaces.

We remind everyone to practice the following:

  1. Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.
  2. Maintain at least a 1.5 metre distance between yourself and anyone who is coughing or sneezing.
  3. Avoid touching your eyes, nose and mouth, or shaking hands with others.
  4. Follow good hygiene and encourage others to do the same. (i.e. covering your mouth and nose with your bent elbow or tissue when you cough or sneeze and disposing of used tissues immediately).
  5. Stay home if you feel unwell to minimised risk to others.
  6. Stay informed of the latest news on the epidemic/pandemic and the risk factors associated (i.e. cities or local areas where the pandemic or epidemic is spreading widely, how the Infectious Disease is transmittable).
  7. If possible or necessary, you should self-isolate for the appropriate period as advised by Commonwealth Government authorities (i.e. by staying at home until you recover).
  8. Seek medical advice promptly and follow the directions of your local health authority.

If you have flu-like symptoms, you should seek your doctor’s advice. If you would like more information to call the National Coronavirus Health information line on 1800 020 080 (Australia).

We continue to monitor the situation closely. As circumstances continue to develop, we will update our approach to ensure the health, safety and wellbeing of our retailers, employees, contractors, and community.

The Kenmore Village Centre Management office (entrance only) will not be open as of Wednesday 18 March, customers can contact Centre Management staff via our office phone on  (07) 3725 4288.